What Commissioners Need to Know
Commissioning a children’s residential placement carries both complexity and weight. Whether you're brokering a placement at short notice or seeking a longer-term, therapeutically aligned home, you need a provider you can trust — one who understands risk, regulation, and results.
At Nwando Care, we support children and young people aged 8 to 17 who present with a range of needs including autism, emotional dysregulation, ADHD, attachment disruption, and historic trauma. Many have EHCPs or complex safeguarding histories. Some arrive following multiple placement breakdowns.
Our placement decisions begin with careful matching. We review case histories, risk assessments, education engagement, CAMHS input, and the wider multi-agency context. We will not accept a placement unless we are confident the child’s needs can be safely and therapeutically met within our existing cohort.
Our homes are Ofsted-registered and follow a consistent, trauma-informed care framework. This includes Positive Behaviour Support (PBS), keyworker relationships, daily structure, therapeutic play and communication strategies, and routine emotional check-ins. Each child’s voice is captured and centred within care planning, and education is a core priority from day one.
We work with VSH teams, SEND coordinators, IROs and health professionals to ensure placement continuity. Therapeutic input is tailored – and where possible co-commissioned – with local services such as SALT, OT or CAMHS. Each home maintains strong local links to schools, GP practices, and safeguarding partnerships.
Safeguarding is proactive, embedded and transparent. All staff are trained in child protection, de-escalation, and contextual safeguarding. Every incident is logged and reviewed within 24 hours by management. We maintain a high staff-to-child ratio and offer robust on-call management for crisis support.
We provide commissioners with regular KPI updates, structured placement review reports, and outcome tracking across education, health, behaviour and engagement. Placement reviews are collaborative, with parental participation and multi-agency input. Where possible, we aim to transition children into longer-term family-based settings or prepare them for independence with key life skills.
Commissioners trust us because we provide evidence, clarity and care. Every placement is more than a contract — it’s a commitment to long-term change.