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At Nwando Care, everything we do is grounded in compassion, cultural awareness, and a deep commitment to improving lives — whether we’re supporting adults living independently or children in therapeutic residential care.
We don’t just deliver care — we build trusted relationships, coordinate across services, and create stability, safety and purpose for every person we support.
Whether you're a family arranging home care, a commissioner planning placements, or a professional partner, we want you to know exactly how we work — and why it makes a difference.
We believe care should always reflect the identity, preferences, and values of the person receiving it — whatever their age, background or support needs.
Match carers and residential staff based on language, culture, faith, gender, and personality
Respect family structures, community ties and lived experience
Adapt routines and communication to individual preferences (e.g. Makaton, PECS, AAC)
Involve families, guardians and professionals in meaningful care planning
Whether supporting an older adult, someone with complex mental health needs, or a young person in residential care, we treat every person as an individual — not a diagnosis.
Learn More About Our Adult & Children’s Services
We offer a range of service pathways to meet different needs, ages, and funding models, including:
Domiciliary Care
Live-in Care
Supported Living
Reablement & Hospital Discharge
Specialist & Complex Care
End-of-Life Care
Ofsted-registered therapeutic homes for ages 8–17
Trauma-informed care and Positive Behaviour Support (PBS)
Access to education, family contact and therapeutic interventions
Daily or weekly visits (adult care)
24/7 live-in or residential packages
Short-term step-down or transitional support
Rapid-response care — typically within 24–48 hours
Refer a Client View Our Impact Dashboard
Each person we support — whether an adult at home or a child in residential care — receives:
A personalised care or support plan, co-produced with relevant professionals
A safeguarding and risk management plan (especially for complex or high-risk placements)
A named coordinator, keyworker or case lead
Regular reviews involving family, social workers, IROs or MDTs
Transparent digital record-keeping
We use trauma-informed, strength-based, and outcomes-led planning tools to support safe, effective care journeys.
Request a Care Consultation
Our team includes adult carers, children’s residential workers, specialist keyworkers, therapists, and managers, all of whom are trained to the highest standards.
Enhanced DBS checks and robust pre-employment vetting
Safeguarding training tailored to adults and children
Ongoing CPD including dementia care, PBS, autism awareness and trauma-informed practice
Supervision, peer mentoring and reflective practice
Cultural competence and communication skills development
We value staff wellbeing and retention — because great care starts with great people.
Meet Our Team Join the Nwando Team
Nwando Care operates with rigorous quality and safeguarding systems, ensuring compliance with CQC and Ofsted standards.
Safeguarding and whistleblowing policies
Incident and escalation pathways (including LADO/DSL oversight)
Risk assessments, lone working protocols and behaviour support planning
Monthly audits, supervisions and service-level reviews
Data protection and GDPR-compliant record-keeping
Transparent feedback and complaints systems
We work in partnership with families, commissioners and regulators to maintain safe, well-governed services.
View Accreditations & Policies
We focus on outcomes that matter — not just delivering hours of care, but helping people make real progress.
40% reduction in hospital readmissions (adult reablement clients)
85% tenancy sustainment in supported living
88% of adult clients report improved wellbeing
Stabilisation of high-risk children’s placements after breakdown
Increased engagement with education, family, and therapy in residential settings
Positive feedback from families, IROs and commissioners
See Our Impact Dashboard Download Capability Statement
NHS Trusts and Integrated Care Boards
Local authorities and placement commissioning teams
CAMHS, SEND teams and youth justice professionals
Schools, hospices, housing providers and voluntary sector groups
Families, guardians, carers and advocates
We welcome co-development of pilot services, innovation bids, and integrated wraparound models.
Explore Commissioning Options View Our Full Service List
We’re always looking for kind, committed people to join our care team. Full training and mentoring provided.
See Current Roles Apply Online
If you’re looking for compassionate, high-quality care for a loved one — or a commissioning partner who delivers results — we’re here to help.
020 3176 9464 info@nwandocare.co.uk
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