Specialist & Complex Care

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Safe, Skilled, and Outcome-Focused

At Nwando Care, we provide expert, high-trust care for adults with complex and high-acuity needs. We support individuals living with autism, learning disabilities, dual diagnosis, mental health conditions, and forensic history — including those who may pose a risk to themselves or others.

Our specialist care teams are trained to work with complexity, compassion, and consistency. We work in partnership with families, clinicians and commissioners to deliver support that reduces risk, stabilises behaviour, and helps people move forward.

For Families, Advocates & Case Managers

We understand that arranging care for someone with complex needs can feel daunting. You may be worried about behaviours that challenge, frequent placement breakdowns, or lack of understanding from previous providers.

At Nwando Care, we take the time to get it right — with:

Individualised care plans informed by lived experience

Clear routines and structured environments

Support matched to preferred language, communication style and identity

Trauma-informed approaches that focus on dignity and trust

Access to Positive Behaviour Support (PBS) where needed

Whether your loved one needs daily support, 24/7 supervision, or a transitional placement after a crisis, we can help create safety and stability.

Speak to Our Specialist Support Team

For Commissioners, Social Workers & MDTs

Nwando Care is an experienced provider of commissioned care for clients with complex and high-risk needs. We work with Local Authorities, ICBs, NHS services, forensic teams, and housing associations to deliver robust, measurable support.

We support:

Clients with autism and sensory needs

Adults with learning disabilities and co-existing mental health conditions

Individuals with a history of forensic or offending behaviour

People with behaviours that challenge

Clients stepping down from secure, inpatient or residential settings

Our Service Models Include:

Supported living with 24/7 or visiting care

Step-down or transitional packages post-hospital

Live-in care for community risk management

Short-term stabilisation placements with MDT oversight

High-risk support with lone working policies and staff debriefing

All clients are supported through structured, personalised pathways with active oversight.

Measuring What Matters – Our Outcomes

Our specialist care packages are built around risk management, quality of life, and long-term stability.

We focus on:

Reducing incidents of behaviour that challenge through proactive support

Avoiding placement breakdowns — with 92%+ retention rate after 6 months

Improved MDT engagement with GPs, CMHTs, forensic teams and social care

Stronger emotional wellbeing and daily living confidence

Reduced safeguarding alerts or emergency escalation

Transparent reporting for commissioners, including incident logs and review outcomes

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Our Care Is…

Trauma-Informed: We understand how past experiences shape current responses and behaviours.

Behaviour-Aware: Staff are trained in positive behaviour support, crisis prevention, and non-restrictive practices.

Culture-Conscious: We match carers based on language, gender, cultural identity, and communication style.

System-Integrated: We collaborate closely with all professionals in a client’s support network — from AMHPs and GPs to PBS specialists and safeguarding leads.

Why Nwando for Complex Care?

Experienced in high-acuity and high-risk cases

CQC-rated “Good” provider

Skilled, stable workforce with ongoing training

Strong placement stability and outcome tracking

Rapid response capacity for urgent referrals

Trusted by Local Authorities, NHS teams and housing providers

Testimonials & Feedback

““I just want to return our appreciation at the professional and creative way that you and your team have taken with our clients, all of whom have complexities that many find challenging. I look forward to continuing working with you all. I have just been told me about the change in RK’s care package and I think this is a real achievement of which Nwando Care should be rightly proud of.”

- Head of Service, Community Integrated Learning Disability Service

“We just had Christine here who mother knows well and has a really great rapport with her, which is so nice to see, and also with Paulette who I must say is impressively confident and has a really good knowledge of mental health and also a very good rapport with my mother.”

- Family Member, Haringey

Need Skilled Support for a Complex Client?

Let’s discuss how we can support your team with high-quality, high-trust care.

0203 176 9464 info@nwandocare.co.uk

Refer a client

Specialist & Complex Care

Safe, Skilled, and Outcome-Focused

For Families, Advocates & Case Managers

At Nwando Care, we take the time to get it right — with:

For Commissioners, Social Workers & MDTs

We support:

Our Service Models Include:

Measuring What Matters – Our Outcomes

We focus on:

Our Care Is…

Why Nwando for Complex Care?

Testimonials & Feedback

Need Skilled Support for a Complex Client?

Let’s discuss how we can support your team with high-quality, high-trust care.

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