Real Outcomes That Matter — for Adults, Children, Families and Commissioners

At Nwando Care, we believe that care should deliver measurable impact — not just hours on a rota.

That’s why we track and report on outcomes that reflect progress, safety, wellbeing, and placement stability for both adult and children’s services. Whether you’re a commissioner, care professional or family member, our transparent reporting shows how we make a difference.

Decor Mother with children

What We Measure

Our impact framework covers both quantitative data and real-world stories, drawn from:

Client outcomes and service reviews

Family and carer feedback

Local authority audits and inspections

Placement stability and step-downs

Risk reduction, engagement and recovery

Social value contribution (employment, inclusion, community benefit)

Nurse caring for a senior woman

Adult Social Care – Key Outcomes

Indicator Result
Hospital readmissions (reablement clients) Down 40% within 90 days
Tenancy sustainment (supported living) Down 85% after 12 months
Reported improvement in wellbeing 88% of adult clients
Mobilisation speed (discharge & reablement) Within 48 hours
Complex case retention 92%+ 6-month placement stability
Family satisfaction “Extremely satisfied” – 96% feedback score

Trusted by NHS Discharge Teams and over 10 Local Authorities

Positive feedback from CHC panels and framework lead

Digital records, outcome reviews and KPI reports available on request

Children’s Residential Services – Key Outcomes

We work in partnership with you to deliver care that is:

Ofsted-registered, trauma-informed and PBS-trained teams

Reports feed into EHCPs, placement reviews and LAC records

Transparent communication with IROs, SEND teams and advocates

Nurse caring for a senior woman

Outcomes Aligned with Funder Goals

We work closely with:

Local authorities and ICBs

NHS Trusts and CHC teams

Children’s social care and SEND services

ICSs, housing providers and safeguarding boards

Download Capability Statement View Quality & Safeguarding Standards

Nurse caring for a senior woman

Our impact data supports:

Section 117 pathway reviews

KPI and quality assurance reports

Discharge-to-assess monitoring

Ofsted and CQC compliance evidence

Social value statements for contracts and bids

Nurse caring for a senior woman

Social Value and Community Impact

We embed local recruitment, skills-building and inclusion into every service we deliver.

70%+ of staff live in the boroughs we serve

Multilingual care teams reflecting community diversity

Support for care-experienced professionals and returners

Local spend prioritised in our supply chain

Co-developed pilot schemes with public sector partners

Learn About Our Social Value Strategy

Nurse caring for a senior woman

Talk to Us About Reporting

Need a tailored outcomes report or KPI briefing for a current contract or tender?

0203 176 9465 partnerships@nwandocare.co.uk

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