For Families

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Helping You Navigate Care with Confidence and Compassion

Whether you're supporting an older relative at home, helping a loved one recover after a hospital stay, or seeking a safe residential placement for your child, we’re here to guide you — without judgement, jargon, or pressure.

At Nwando Care, we provide high-quality care for people of all ages. That includes:

Flexible home care and live-in support for older adults or those with long-term conditions

Structured supported living for people with mental health needs, autism or learning disabilities

Specialist services for adults with complex needs or forensic histories

Short-term reablement and hospital discharge packages

End-of-life care at home

Safe, therapeutic homes for children aged 8–17

Our services are built around your family’s needs — culturally competent, trauma-informed, and always outcome-focused.

Support for Adults

If you’re helping someone stay safe, well and independent, we’re here to support both of you. Our services are available 7 days a week across North and Central London, with rapid mobilisation where needed.

We support:

Older people needing help with daily routines

Adults with dementia or long-term conditions (e.g. stroke, MS, Parkinson’s)

People recovering after illness or surgery

Individuals with learning disabilities or autism

Adults with mental health conditions or dual diagnosis

People with forensic or high-risk support needs

Those requiring palliative or end-of-life care

Our adult care services include:

Domiciliary Care

Visiting support for personal care, meals, medication, companionship

Live-in Care

24-hour support from a carer living in the home

Supported Living

Structured housing support for people with complex needs

Reablement & Hospital Discharge

Goal-focused short-term support to regain confidence

Specialist & Complex Care

High-trust placements for those with dual diagnosis or risk

End-of-Life Care

Compassionate palliative support at home

Request a Free Adult Care Consultation Adult Care FAQs

Support for Children and Young People

We understand that seeking residential care for your child is one of the hardest decisions a parent can make. We’re here to offer safe, therapeutic homes — and to walk that journey with you.

Our children’s homes support:

Children aged 8–17 with emotional or behavioural needs

Autism, ADHD or neurodevelopmental diagnoses

Trauma, attachment disruption or placement breakdown

Children with EHCPs or SEND support plans

Mother taking care her autistic son home

What we provide:

Small, nurturing homes with high staff-to-child ratios

Consistent routines and keyworker relationships

Access to therapy, education and family contact

A trauma-informed approach using Positive Behaviour Support

Full transparency and inclusion for families and carers

Read FAQs for Families – Children’s Services Talk to Our Children’s Referrals Team

What You Can Expect

We know families want to feel included, reassured and heard.

That’s why we offer:

Named care coordinators and keyworkers

Transparent care plans and regular reviews

Practical guides to adult and children’s support

Communication that works for you — calls, visits, video, email

A strong focus on dignity, identity and cultural understanding

Hear from Other Families

See Our Testimonials

Still Unsure?

Whether you're planning ahead or in crisis, we’ll help you understand your options.

Email: info@nwandocare.co.uk

Call: 020 3176 9464

Request a Care Consultation Make a Referral for Adult or Child

Family FAQs | Home Care and Residential Placement Questions

Adult Care for Loved Ones | What Families Need to Know

Residential Care for Children | Guidance for Parents and Carers