Referral Hub

Fast, Simple, Secure Referrals for Adults and Children

We welcome referrals from health and social care professionals, commissioners, and approved agencies for both adult social care and children’s residential placements.

Our referral process is straightforward, responsive, and GDPR-compliant. Whether you're referring for domiciliary care, supported living, reablement, or a children’s residential home, our team will guide you through the next steps.

Typical response time: 24–48 hours

What We Need from You

To process your referral, we’ll ask for:

Basic client/child information (name, age, presenting needs)

Current health, care and risk history

Any education, behavioural or housing plans

Funding source and placement objectives

Safeguarding or communication requirements

Referrer details and preferred contact method

All information is handled securely and in line with UK GDPR and safeguarding protocols.

Children’s Referrals

We accept referrals for:

Children aged 8–17 with emotional, behavioural or neurodevelopmental needs

Young people with autism, ADHD, trauma or EHCP requirements

Placement breakdown or emergency housing needs

All placements are in Ofsted-registered homes with 24/7 trauma-informed care.

Refer a Child or Young Person Read About Our Children’s Homes

What Happens Next?

Once we receive your referral:

We’ll confirm receipt within one working day.

Our team will review the information and assess suitability.

We’ll contact you with next steps — including assessment, pre-placement visits, and mobilisation timelines.

You’ll have a named contact throughout the process.